Returns & Orders

Returns

Eligibility: Wrong item, damaged, expired, service errors.
Exclusions: Opened meds, temperature-sensitive drugs, controlled substances.
Process: Initiate via Refund button, provide order ID.
Exchanges: Subject to availability.
Refund Timeline: 7-14 business days.
Compliance: FDA, HIPAA, state laws.

Orders

Placing Orders: Via website, accurate info required.
Verification: Pharmacist review.
Tracking: Links provided after shipping.
Delivery: 2-5 business days, special handling for sensitive meds.
Issues: Lost packages refunded/replaced, delays considered, incorrect address not eligible.
Responsibilities: Accurate info, valid prescriptions.
Rights: SanarMeds may suspend/cancel orders.

Contact

Email: support@sanarmeds.com
Phone: [Insert Support Number]